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Your questions or concerns will always receive our immediate attention. Messages are replied to within 24 hours. Please specify if this is an urgent matter and we will do our best to respond as soon as possible.
FREQUENTLY ASKED QUESTIONS
How many pieces of hair for one head?
our suggestion for an average head size would be 3 bundle with 1 frontal and closure.
What type of hair care products should I use?
Treat this hair just as if it was your own hair.
A – Use good quality shampoo and conditioning products.
B – Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners.
C – You could use gel or hair spray to keep the curls in place, but make sure to wash your hair and do not leave the product in the hair for a long time.
D – Preferred moisturising oil will be a good choice to keep the hair healthy.
How long does it last?
This hair can last for very long time depending on how you maintain it. Treat it like your own hair and take very good care of it in order to use longer. If you buy 100% virgin hair and take good care of the hair, it can last for over one year.
Could the hair be dyed?
Yes, this is virgin hair , could be dyed and bleached well. But in most cases we don’t suggest our client to process the hair by themselves, if you hope the colour come our perfectly we suggest you speak to professional hair stylist. Especially for the colour 66 and colour 613.
Why are my hair extensions getting tangled?
Your Hair Extensions tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily. Make sure to wash & condition your hair at least once a week. Use hydrating drops or consult your stylist for more help.
How to tell human hair from synthetic hair?
Human hair has natural protein . It is easy to tell by burning and smell. When you burn human hair will be ash, which will go away after pinching. Human hair will smell foul. When burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke and have plastic smell. Moreover, human hair may have very little grey hair and split ends. It is normal but not a quality problem.
Pamper your body with luxorious Pure Hair
Our hair collections are very durable, voluminous and full. This texture is very soft and easy to maintain. It holds curls very well in humid weather. Always refer to a license color specialist when altering the natural color of your tresses.
RETURNS & SHIPPING
Currently, due to COVID-19 restrictions we are not accepting returns or exchanges at this time. Please read our policy page.
FREE SHIPPING ON ALL ORDERS
Please allow up to 7-10 business days to recieve your order (not including weekends or holidays).
WORLD-CLASS CUSTOMER CARE
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